Refund Policy
Last updated: February 2026
1. Overview
Panoptes Intelligence offers a fair and transparent refund policy to ensure customer satisfaction.
2. Guarantee Period
We offer a 14-day guarantee period from the date of purchase. During this period, you can request a full refund without any justification required.
3. How to Request a Refund
To request a refund, contact us through:
- Email: billing@pnt.cx
- Provide the email used for purchase
- Include the reason for the request (optional)
4. Processing
After the request, the refund will be processed within 5 business days. The amount will be credited to the same payment method used for the original purchase.
5. Subscriptions
For subscription plans:
- Cancellations can be made at any time
- Access remains active until the end of the paid period
- Prorated refund available within the first 14 days
6. Exceptions
Refunds may not be applicable in cases of:
- Violation of Terms of Use
- Misuse or abuse of the platform
- Requests after the guarantee period
7. Contact
Questions about refunds: billing@pnt.cx